Adding AI to your customer experience without weakening the human touch needs a special kind of expertise – the expertise that we, at Sensiple have carefully sharpened over two decades in the Customer Experience domain.
Sensiple’s ConverSense harnesses our Contact center expertise and the superior AI capabilities of robust cloud infrastructure like Google Cloud Platform or Amazon Web Services to give your agents a strong framework to generate rewarding customer experiences. ConverSense brings everything your agents need into a unified, easy-to-use platform. It helps you achieve your highest customer experience goals with surprisingly less effort from your agents, supervisors and most importantly, your customers.